Refund Policy

Refund Policy 

At Herbal Hair Remedies, your satisfaction is important to us. Because our products are handcrafted with care and designed for personal use, we offer a fair and transparent return and refund process.

All Sales Are Final

Due to the nature of our herbal hair care products and for hygiene reasons, all sales are final. We do not accept returns or exchanges once an order has been shipped.

Refunds (If Applicable)

We only issue refunds in the following cases:

• You received the wrong item

• Your item arrived damaged

• Your package was lost by the carrier (confirmed through tracking)

To request a refund:

• Contact us within 7 days of receiving your order at [your email address]

• Provide your order number and clear photos (if damaged or incorrect item)

If approved, your refund will be processed to your original payment method within 3–5 business days.

Non-Refundable Situations

We do not offer refunds for:

• Change of mind 

• Incorrect addresses provided by the customer

• Allergic reactions (full ingredients are listed in the product description)

• Delays caused by the shipping carrier

Damaged or Incorrect Orders

If your product arrives damaged or you receive the wrong item, please contact us at herbalhairremedies@gmail.com within 7 days with:

• Your order number

• Photos of the product and packaging

We’ll make it right with a replacement or refund.

Need Help?

If you have any concerns about your order, email us at herbalhairremedies@gmail.com We’re happy to help!